CIS Project Resources for Utilities
Invaluable information and services to help your utility navigate through CIS selection, contract negotiations and/or implementation.
Utilities have a variety of self-help and staffed services to choose from:
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Our CIS Self-Assessment Toolset (C-SAT) helps your utility walk through a proven methodology for selecting a new billing/CIS system. (The toolsets are customized for the following: water utilities, investor owned utilities, municipal utilities, and electric cooperatives.)
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Our CIS Contract Negotiation Service helps you acquire a CIS for the best price and under contract terms that are in the best interests of your utility. Having been through many CIS implementation projects over the years, UPN has hands-on experience in knowing what to ask for, and not accept, during contract negotiations.
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Our CIS Project Staffing Service provides you with our experts who solely focus on assisting you with either your CIS Selection Project and/or your CIS Implementation Project. These experts know what to do, and what not to do, when selecting, negotiating and implementing your CIS Project.
Please call 978-264-0085 for more information on any of these services.
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Letter from the General Manager of Hendersonville Utility District to another utility:
It is our understanding that your utility is considering having UPN assist you in the selection of a new billing system. We at the Hendersonville Utility District would like to encourage you to do so. Without UPN’s knowledge and assistance, we would not have been able to make any of the important and cost saving decisions that faced us during the selection process.
UPN became an extension of our company in working with our staff, prospective suppliers and more importantly in providing “hands on” service before, during and after the selection of our vendor. They took the time to understand our existing process and in dealing with our selected vendor during contract negotiations, saving us thousands of dollars.
Their efforts made it very obvious to us that we would have a smoother and less painful implementation by having them work with the selected vendor and our staff through this process. They kept the implementation on schedule and in budget. Without their assistance we would not have had as good a result as we did.
As the General Manager, they reduced any frustration and saved our staff many hours of valuable time. We would definitely hire UPN again if we ever need to change billing and management processes.
- from the General Manager, Hendersonville Utility District
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